Optical Admin Specialist
Join VisionCare Optics Indonesia, a leading provider of premium eye care solutions in Jakarta. We are seeking a detail-oriented Optical Admin Specialist to manage our clinic’s administrative operations, ensuring seamless patient experiences and efficient workflow. As part of our dedicated team, you will handle patient records, appointment scheduling, and inventory management using our in-house software, OptiTrack. This role offers a unique opportunity to grow within a company that values innovation and customer satisfaction.
At VisionCare Optics Indonesia, our mission is to provide top-notch eye care services to our community. We are committed to maintaining a positive and productive work environment. As an Optical Admin Specialist, you will play a crucial role in supporting our clinic’s operations, from managing patient data to coordinating with our optometrists and technicians. You will work closely with our team to ensure that every patient receives the best possible care.
📋 Tanggung Jawab Pekerjaan
- Manage patient records and appointment scheduling using OptiTrack software
- Process insurance claims and handle billing and payments
- Coordinate with optometrists and technicians to ensure smooth workflow
- Maintain and update inventory records for optical products
- Assist in the organization and maintenance of clinic records
- Provide excellent customer service to patients and staff
- Support the clinic’s marketing efforts by promoting our services and special offers
- Assist in training new staff members
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in optical administration or related field
- Proficient in using Microsoft Office Suite (Excel, Word, Outlook)
- Experience with OptiTrack or similar optical management software is a plus
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Bachelor’s degree in Business Administration, Health Sciences, or related field
- Certification in medical billing and coding is a plus
🛠️ Keahlian
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