Admin Key Account Manager

Join PT Global Solutions Indonesia as an Admin Key Account Manager and take the lead in nurturing high-value client relationships in Jakarta’s dynamic business landscape. This role is perfect for a strategic thinker with a passion for client success, administration excellence, and a knack for building enduring client relationships. In this pivotal role, you will be responsible for managing and optimizing key client accounts, ensuring seamless communication, and driving client satisfaction to new heights.

PT Global Solutions Indonesia is a leading provider of innovative solutions in Jakarta, with a strong reputation for delivering exceptional service and fostering long-term partnerships. As an Admin Key Account Manager, you will play a crucial role in supporting the company’s mission to be the preferred choice for businesses seeking top-tier solutions. You will work closely with cross-functional teams, leveraging your administrative expertise to streamline processes, and your strategic acumen to enhance client relationships.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize key client accounts, ensuring high levels of client satisfaction and retention.
• Coordinate with cross-functional teams to deliver exceptional service and support.
• Streamline administrative processes to enhance efficiency and productivity.
• Develop and implement strategies to foster long-term client relationships.
• Monitor client performance and provide insights to drive continuous improvement.
• Leverage CRM systems such as Salesforce or HubSpot to manage client interactions and data.
• Ensure compliance with company policies and industry regulations.
• Provide administrative support to the sales and customer success teams.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in a client-facing administrative role, preferably in a B2B environment.
• Proven track record of managing key client accounts and driving client satisfaction.
• Strong understanding of CRM systems and experience with tools like Salesforce or HubSpot.
• Excellent administrative and organizational skills with a keen eye for detail.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with Indonesian business culture and market dynamics.

🛠️ Keahlian

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